How advanced is the company’s commitment to knowledge management?

Skills and Knowledge refer to both, the techniques specific to the firm as well as the scientific understanding. These skills can be public, industry-specific, or firm-specific. While public skills can be obtained from journals and public sources and industry specific skills can be obtained from consultants, firm-specific skills are generally tacit, hence less codifiable and imitated by competitors. These skills are specific to the firm and people who own them.